Shipping Policy
Shipping Policy
1. Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options. Standard shipping is typically delivered within 5-7 business days, while expedited shipping takes 2-3 business days.
3. Free Shipping: We offer free standard shipping on all orders over $50 (excluding taxes and discounts). Free shipping will be applied automatically at checkout.
4. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes: [ReelTrendz.com] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages: [ReelTrendz.com] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
7. International Shipping: We currently do not offer international shipping.
8. Returns Policy: Please refer to our Returns & Refunds Policy for information on returns.
9. Change of Shipping Address: It is the responsibility of the customer to ensure that the shipping address provided is correct. If you need to make a change to your shipping address, please contact us immediately. We are not responsible for packages delivered to an incorrect address provided by the customer.
10. Contact Information: If you have any questions about the shipping policy, please contact us at [Luke_con6@yahoo.com].